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Common problem
Current Position: Home FAQ Common problem
  • What Should I do If I Receive Some TV Stands With Broken Glass?

    We are trying our best to make the packaging as good as possible for the TV Stands, normally the packaging and glass wil be not demaged during transportation. But if you still receive the TV Stands with broken glass, we can send you some new glass for replacement.

  • Will The Installation Accessories Include In The Individual Packaging?

    Yes, each individual packaging will include accessory pack. It will include all the mounting accessories for the wall and TVs.

  • Will the DMP TV Wall Mounts fit all the LCD / Plasma TVs?

    DMP TV Wall Mounts are compatible with virtually every television on the market. The television manufacturers use two different standards for designing the back of their TVs so they can be mounted.

    VESA, the first standard is called VESA. This dictates the exact placement of the holes on the back of the TV that the mount attaches to. Typically, LCD flat-panel TVs follow VESA standards. There are several sizes of TVs and mounts with the VESA standards (75 mm x 75 mm; 100mm x 100mm; 200mm x 100mm; 200mm x 200mm, etc.). When purchasing a TV that follows VESA guidelines, it is important to choose a TV Wall Brackets that uses the same VESA standard as the TV. The other critical element in choosing the right mount is to compare the weight of the TV to the weight rating of the mount.

    Random, the second standard is not really a "standard" at all. Rather, TV manufacturers who do not follow the VESA standards place their mounting holes on the back of the their TV in random wherever it is easiest for them to engineer. For these TVs, DMP makes "universal" TV Wall Mounts. This means that there are TV Wall Brackets that can be adjusted back and forth to properly align the many mounting holes. When mounting a TV with a random hole pattern, in additional to choosing a "universal" TV Mounts, it is critical to also compare the weight of the TV to the weight rating of the TV Brackets.

  • I Can't Find A Specific DMP Part Number On Your Site. Does This Mean It's Unavailable?

    If you can't find what you're looking for on this site, contact DMP. We have many other products available, and our Customer Care team is ready to help find the right solution for you.

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